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Q
What is the life time of KIMMA vending machines?
AMinimum 10 years, and you can expect more than 20 years.
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Q
What is the life time of cash payment system (Coin changer & Bill acceptor)?
AWe adopt ITL bill acceptors by default, which are made in UK and with the service life up to 5 years by average. For coin changer, we use KIMMA (KCM-D) by default, which is developed and made by ourselves and proved the number of use is up to 80000 times.
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Q
What is warranty and after sales services?
AOne year warranty. Any question, we will directly answer you. If technical problem, our after-sales service professional will reply within 12 hours, lifelong and free technical support.
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Q
What is the brand and life time of the compressor used in KIMMA vending machines of refrigeration series?
AWe use Donper compressor by default, which is the largest and best manufacturer of compressors in China. The performance and efficiency is high, the life time is 8 years by average, energy-saving and environmentally friendly.
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Q
Are the machines difficult to maintain?
AIt's not difficult at all, and you even don't need a technician. Our machines have the intelligent self-diagnosing and self-correcting functions, so you will easily locate and fix the problem when there is a trouble on. For example, when a tray motor gets jammed, an error prompt will be shown on display screen, then you just need to access machine settings and try to get the motor rotate for a circle by running "motor testing", and if the motor is not broken inside, it will be automatically got back to its initial position and sort the jam out.
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Q
On és la vostra fàbrica?
AWe are located in Changsha city, Hunan Province, warmly welcome to visit us.